QuickBooks is absolutely outstanding accounting software that provides some awesome financial and tax management features. It won’t be incorrect to say that it makes day-to-day handling of transactions smoother for all Quickbooks users across the world. But along with that, it also final up showing errors sometimes. These problems come up as soon as you access your Quickbooks Error 15106.
General problems are QuickBooks Error 15106 and QuickBooks Error 15311. Quickbooks Error 15106 shown when a Quickbooks user is unable to download QuickBooks Desktop update editions. The error message that notification on-screen is ‘Unable to open the update program’ or ‘The update program might be damaged’. In other words, it is a kind of payroll problem that does not allow the user to update the software. Here you will know how to fix Quickbooks Error 15106 you might face while updating QuickBooks Desktop.
Reasons for QuickBooks Update Error 15106
Presence of Spy Sweeper in the WebRoot Antivirus Program
If you have Spy Sweeper installed in your desktop system, then that is causing the QuickBooks Error 15106 to arise. It stops QuickBooks from upgrading and takes it as a malware that downloads unwanted files.
Not Logged In with the Username that has Administrator Rights
Business Administrators or the admin is a person who has the right to edit or modify important entries of a desktop system such as programs, records, adding or adjusting Quickbooks user accounts, etc. You require to have admin access to install or update any program. Thus, if by any chance you log-in by using any other username, the software will show a problem.
Fix QuickBooks Error 15106
Any user can find out whether or not the above-mentioned reasons are causing the error. They can do that by using these methods: –
Verify if Spy Sweeper is running.
- On keyboard, press ‘Ctrl+Esc+Alt’ together in order to open the Task Manager.
- display for the “More Details” options at the bottom of the window and click on it.
- Now, click on “Processes” and check whether or not “SpySweeper exe” is continuous running..
Fastly confirm if you have logged in as an Admin.
- From the Start Menu, open Control Patel and then go to ‘User Accounts’.
- New window tab open which will display the account you have logged in from. You just require to verify whether “Administrator” is displayed below your account picture or not.
Make sure you don’t have a webroot spyware sweeper.
- Log into your computer as an administrator.
- Press “Ctrl + Shift + Esc” on your keyboard.
- Now, go to the “Process tab”
- Go to the following screen and look for “Spy Sweeper.X”
- If you find this extension on the screen below, click on it.
- Finally, click “Final Process”.
- Now, go to “Add / Remove Programs” in Windows.
- Look for “Webroot Spyware Sweeper” and completely uninstall the program.
Update your payroll tax table.
- Make sure you have an active payroll membership.
- It is recommended to update your tax table every 45 days.
- Turn on the ‘Automatic Updates’ feature to update QuickBooks Desktop to the latest version automatically.
- Next, click on ‘Employee’ and then select the Roll Gate Payroll Update.
- Now, select Download Total Payroll Update.
- Click on the Last Update button.
- Click ‘OK’ in the update’s full notification to get information about the changes
Start your computer on selective startup
- Press the Windows button to open the Run command, and then type ‘Run’.
- Type MSConfig in the following window and then select OK.
- In the window, select ‘Selective Startup’ and then select ‘Load System Services’.
- Go to the Services tab and select ‘Hide all Microsoft services’.
- Select Disable All and then check the Hide all Microsoft services check box.
- Make sure the Windows Installer checkbox is selected.
- Start your computer again.
- After restarting your computer, reinstall QuickBooks using the QuickBooks Clean Install Tool.
- Go to the Help menu.
- Click on ‘Update QuickBooks’.
- Click on Options, and then select the Mark All button.
- Click Save, and then Update Now.
- Click Reset Update, and then click the Update button.
- Close the QuickBooks after the update is complete.
- Right-click on the QuickBooks icon, and then select Run as administrator.
Stop the power program.
- Open your task manager.
- Click on the Processes tab.
- Select QuickBooks or Intuit.
- Click End Task / End Process at the bottom.
- Open QuickBooks again.
If you are using older Windows versions and updating the UAC disabled application, turn off the User Account Control (UAC).
- Press the “Windows / Start” button to open the Run window, and then type “R”.
- In the Run window, type “Control Panel” and then enter.
- On the following screen, select “User Accounts”.
- Now, go to the “Change User Account Control Settings” tab and click on it.
- Click “Yes” at the confirmation prompt.
- Finally, click on “Never Notify” to close the UAC and then click “OK”.
- Select “Yes” at the confirmation prompt.
- Restart your computer to make sure everything runs smoothly.
Steps to Resolve QuickBooks Error 15106
Not many users are aware but it is extremely easy to fix QuickBooks payroll error 15106. Just follow the simple steps and the issue will vanish. In case the solutions do not work, you can call us any time and get a working solution for it.
Here are the characteristics:
Remove the Spy Sweeper Program
If “SpySweeper.exe” appears in the task manager, you need to uninstall it right away.
Step 1 – In the start menu search box, type ‘Add/Remove Programs’
Step 2 – Once the window opens, find Spy Sweeper
Step 3 – Simply click on it and choose the ‘Uninstall’ option.
Step 4 – The computer will take a few seconds and remove it from your system.
Login as Admin
- If you have not logged in as an administrator, then you need to do that right away. Switch user accounts from existing accounts to the one that has administrator privileges. After that, try to update the program again and check whether QB Error 15106 still shows up.
- If you have already logged in as the Administrator and cannot see Spy Sweeper anywhere on your system, then just ‘Reset’ updates.
Step 1 :
From ‘My Computer’, Open C Drive
Step 2 :
Now, open C :\ Program Files\ Common Files \ Intuit\QuickBooks\Components
Step 3 :
Navigate the folder named ‘downloadqb<nn>’ and rename it to ‘download<nn>.old.’
These steps will hopefully resolve QuickBooks Error 15106 for you. But if they don’t, then please uninstall and reinstall the QuickBooks software from your PC.
If you have any questions or queries related to the blog, don’t think twice and get in touch with us. We provide 24/7 online as well as phone support to all our customers. Our team takes each customer query seriously and works towards solving issues in a rapid manner.