Fix 12000 Series Error Codes In QuickBooks (The Connectivity Issue)

Last Updated on December 25, 2020 by Editorial Team

The QuickBooks users used to face some errors while using the QuickBooks software. 12000 series is one of series error code, which is also known as the QuickBooks internet connectivity errors. This was described from the Microsoft Win32 Internet WinlNet application programming interface that is API.

The QuickBooks Desktop uses the WinlNet API for easy access to standard Internet protocols like File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP), and Gopher. These errors are shown in QuickBooks when you download or you receive an update.

Here, you are able to connect to Intuit servers for updates or for transmissions. But you assume that it is an internet connection.

The List of 12000 Series Error Codes in QuickBooks

There different error codes of the 12000 series and you will know what are the problems faced by you while these errors occur and how they can be resolved. So, now the given below is the error codes list:

  • QuickBooks Error 12001 over 12006: If the QuickBooks desktop is not able to complete the update, then you first should check whether your internet connection is working properly or not. But, if not working properly, then make it correct and then again try to update later by seeing if the problem is resolved.
  • QuickBooks Error 12007: In this, if the QuickBooks desktop is not able to find an IP address for the server then in this condition also you need to check whether your internet connection is working properly or not. But, if not working then make it correct, and then after some time try again to update later by seeing if the problem is resolved.
  • QuickBooks Error 12008 over 12164: Here, if the QuickBooks desktop is not able to find an IP address for the server then in this condition also you need to check whether your internet connection is working properly or not. But, if not working then make it correct, and then after some time try again to update later by seeing if the problem is resolved. Here, you can go to the troubleshooting QuickBooks update error.
  • QuickBooks Error 12052: If error 12052 occurs then it signifies a non-specific error message that shows a connectivity problem which is creating a problem in QuickBooks from downloading updates.

Even if you are having internet connection issues then you can try to send it in safe mode to resolve all the errors.

How to Fix QuickBooks Payroll Update 12000 Series Error

Learn easy steps by which you are able to get rid of all the errors of the 12000 series. So, you just need to follow all the steps which are mentioned below:

Solutions for QuickBooks Error Code 12057

Suppose if your Internet connection is having a problem then you have to follow the given below steps for correcting it:

  • First, you have to close the QuickBooks Desktop.
  • In the next step, you have to open Internet Explorer.
  • Now, you have to choose the tools option and then go to Internet options.
  • Then just select the Advanced tab and then just scroll to the security group.
  • Here, you have to click to clear the checkbox for the checks for the server certification cancellation. Then check it for the publisher’s certification cancellation.
  • Now, you have to close and again reopen the Internet Explorer.
  • Then, you have to minimize the Internet explorer and again open the QuickBooks Desktop.
  • At last, just attempt payroll updates again.

Now you can check the Internet connection outside the QuickBooks Desktop by just opening your web browser. When opening a website that you do not visit regularly but you have to check that the page is not cached. But if you are not able to visit the website then the issue is with your internet connection outside the QuickBooks. So, you have to make your internet connection correct.

But if your Internet correction is working properly then you have to follow these steps which are mentioned below:

  • Firstly, in the QuickBooks Desktop, you have to go to the help option and then go to the Internet Connection setup.
  • In the next step, you have to select the use of my computer internet connection setting for establishing the connection when the application accesses the internet. And then click on the next.
  • Now, you have to click on the Advanced connection settings and then click on the advanced tab.
  • Then just scroll to the security group and verify you are using SSL 2.0 and Use SSL 3.0 options are selected or not. If not selected then select these options.
  • Here, click on the ok and then click on done.
  • At last, you have to verify the configuration of Internet security and the personal firewall settings.

But if in case you need assistance with this then you can contact your internet service provider or ISP.

Solutions for QuickBooks Error Code 12152 

This error occurs when downloading payroll updates. This error message is shown when the internet connection setting in QuickBooks is not configured correctly. Before starting the configuration procedure you have to be sure that you are connected to the internet connection. You can able to access the secure site by the steps which are discussed below:

  • First, you have to visit the account maintenance page.
  • Then you have to open the Internet browser and you have to be sure that you are connected.
  • Now, you have to go to a secure site which you want or go to your bank website. If the address bar shows https:// then it means it is a secure website.

Steps to build the Internet connection setting

If you want to configure the internet connection setting then you can follow the below steps:

  • First, you have to go into the QuickBooks and then choose the internet connection setup.
  • Then, you have to select to use my computer internet connection settings for establishing a connection when the application accesses the internet.
  • Now click on next and if the second box does not open for the internet setting then you have to:
    • Choose the start and then click on the control panel.
    • Then, you have to double click on the internet option.
  • After this, you have to click on the Advance Connection Settings and after that click on the Advanced tab.
  • Now, you have to scroll to the bottom of the settings window and verify whether the Use SSL 2.0 and Use SSL 3.0 option is selected or not. If not then you have to select these options.
  • Then click on ok and then click on the done option.
  • At last, you have to try to update it again.

Some points you have to be sure that: QuickBooks Desktop should not be blocked by the firewall. And you start the computer in Safe mode and then try to download payroll updates.

Solutions for QuickBooks Error Code 12157 

If you are facing issue related to restoring the advanced settings then below are the steps for resolving it:

  • First, you have to go outside the QuickBooks Desktop and then you need to open the internet explorer browser.
  • Then, you have to go to the tools menu and then go to the internet option.
  • Now, you have to go to the advanced tab and at last, you have to click on the restore advanced setting button.

Solutions for QuickBooks Error Code 12165

Here, the QuickBooks Desktop is not able to reach the Internet proxy and then try to update later to see if the problem is resolved or not. If the problem is not resolved then you have to contact the person who has set up your internet connection. Then you have to make sure that your proxy configuration is correct.

QuickBooks Error Code 12166 Over Error Code 12173

If the QuickBooks desktop is not able to find an IP address for the server then in this condition also you need to check whether your internet connection is working properly or not. If not working then make it correct and then after some time try again to update later by seeing if the problem is resolved or not. But, if you need the additional resource then it is available on the Microsoft support website.

Common Resolve Procedure for 12000 Error Codes

  • When you have restarted your computer you can reset the QuickBooks updates. Then you can try to download and install the QuickBooks update. You need to ensure that the company file is in a single user mode.
  • You can also install QuickBooks in Selective Startups

Conclusion

So this was the blog, here we have discussed everything about the QuickBooks connectivity error codes of the 12000 series like the types of error code, solutions, and etc. We hope you like it, and now you are able to solve these problems oneself. If in case, you have any problem to troubleshoot the problem then, you can get our Pedily support for an instant to troubleshoot the solution. 

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